This section is dedicated to helping TelecommsPlus customers solve problems associated with their hardware. There is also a range of how-to support information to help you get the best from your system.

Choose the product for which you need assistance and then click on the appropriate link.

If at the end of this process, you are unable to resolve your issue, please do not hesitate to contact us.

Yap Jack Plus

• How to get the best from your dial-up unit
  
• How to change your password
  
• How to change your username
  
• How to check your call details

Yap Jack Pro II

• How to get the best from your dial-up unit
  
• How to check your account balance
  
• How to check your call details
  

MiniMax

• MiniMax Service Questions
  
• MiniMax installation
  
• How to retrieve voicemail
  
• How to check your call details
  
• How to use three-way calling

Max IP Phone

• How to get the best from your dial-up unit
  
• How to change your password
  
• How to change your username
• How to check your call details
  

Max 400 series

• Frequently Asked Questions
  
• Faxing with the Max 400 series
  
• How to check your call details
  

Max IP Phone

• Frequently Asked Questions
  How to check your account balance
  
• How to check your call details
  

Yap Jack Basic

• Frequently Asked Questions
  
• How to get the best from your dial-up unit
  
• How to check your call details
  
• How to change your password
  
• How to change your username

Max 800 series

• Frequently Asked Questions
  
• How to check your account balance
  
• How to check your call details